Frequently Asked Questions
Everything you need to know about shopping with Bioroot Labs
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are Bioroot Labs products sustainably made?
Yes, we prioritize ethical manufacturing and use organic or recycled materials wherever possible to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.